Support
Frequently asked questions.
The things people ask about KeyZula most often.
Is KeyZula free?
Yes. Every KeyZula feature is free, with no credit card, trial period or hidden fees.
What happens if I forget my master password?
KeyZula never knows or stores your master password, so it can't reset it. That is the price of your data belonging only to you. Keep your master password somewhere you won't lose it.
Can KeyZula see my data?
No. Every item is encrypted on your device and reaches our servers only in encrypted form. Item names, usernames, website addresses and even item types are encrypted.
Can I move my codes from Google Authenticator?
Yes. Upload a screenshot of the QR codes from Google Authenticator's "Transfer accounts" screen and all your accounts are imported at once. The image is decoded in your browser and never uploaded.
Can I switch from another password manager?
Importing from Google Authenticator is available today. Imports from Bitwarden, 1Password and browsers are coming soon.
How do I share with my team?
Create an organization and invite teammates by email. Define departments and collections to control who can see and edit which items.
Can I run it on my own server?
Yes, KeyZula is designed to run on your own server with Docker. The installation package will be published soon.
Is there a mobile app and browser extension?
The web vault is available today. The Chrome extension and the macOS, iOS and Android apps are in development.
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